Shipping & Returns

At Turquoise Cactus Boutique, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer returns for store credit or refund (minus shipping) within 15 days of the purchase date.

To initiate a return, please follow these steps:

  1. Contact our customer service team at [email protected] within 15 days of receiving your order to request a return.
  2. Include your order number, the item(s) you wish to return, and the reason for the return in your email.
  3. Our customer service team will provide you with a return authorization number and further instructions on how to proceed.
  4. Package the item(s) securely, including the return authorization number, and ship it to:

Turquoise Cactus Boutique
3007 5600 Rd
Delta, CO 81416

Please note that all return shipping costs are the responsibility of the customer.

Once we receive your return, our team will inspect the item(s) to ensure they are in their original condition with all tags attached. If the return is approved, you will receive store credit or a refund (minus shipping) within 7-10 business days.

Exchanges:

Unfortunately, we cannot guarantee exchanges as our inventory is constantly changing. However, if you would like to exchange an item, please follow the return process outlined above and then place a new order for the desired item.

Final Sale Items:

Please note that all sale items are final sale and cannot be returned or exchanged.

If you have any further questions or need assistance with a return, please contact our customer service team at [email protected] We are here to help!

At Turquoise Cactus Boutique, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer returns for store credit within 15 days of the purchase date.

Please note that we do not offer exchanges as our inventory is constantly changing. However, we are more than happy to provide you with store credit, which you can use towards a future purchase.

To initiate a return, please follow these steps:

  1. Contact our customer service team at [email protected] or call us at (123) 456-7890 to request a return authorization.
  2. Once you receive the return authorization, securely package the item(s) you wish to return, including all original tags and packaging.
  3. Ship the package to the following address:

Turquoise Cactus Boutique
3007 5600 Rd
Delta, CO 81416

Please note that you are responsible for the return shipping costs. We recommend using a trackable shipping method to ensure that your return reaches us safely.

Once we receive your return, our team will inspect the item(s) to ensure they are in their original condition. Upon approval, we will issue store credit for the returned item(s) within 3-5 business days.

Store credit can be used towards any future purchase at Turquoise Cactus Boutique. It does not expire and can be combined with other promotions or discounts.

If you have any further questions or need assistance with your return, please don't hesitate to contact our customer service team. We are here to help!

At Turquoise Cactus Boutique, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer returns for store credit or refund (minus shipping) within 15 days of your purchase.

To initiate a return, please follow these steps:

  1. Contact our customer service team at support@turquoisecactusboutique.com to request a return authorization.
  2. Once you receive the return authorization, securely package the item(s) you wish to return.
  3. Include a copy of your original invoice or order confirmation email in the package.
  4. Ship the package to the following address:

Turquoise Cactus Boutique
3007 5600 Rd
Delta, CO 81416

Please note that the customer is responsible for the return shipping costs. We recommend using a trackable shipping method to ensure the safe return of your items.

Once we receive your return, our team will inspect the item(s) to ensure they are in their original condition with all tags attached. If the return is approved, you will receive store credit or a refund (minus shipping) within a reasonable timeframe.

Exchanges, unfortunately, cannot be guaranteed as our inventory is forever changing. However, if you would like to exchange an item, please reach out to our customer service team and we will do our best to accommodate your request.

If you have any further questions or need assistance with your return or exchange, please don't hesitate to contact us. We are here to help!